Highland company named UK’s best luxury travel agency

Highland company Murray Travel has been named ‘Luxury Travel Agency of the Year’ at the 2022 TTG Luxury Travel Awards in London.

The award was presented for the company’s successes at its Inverness headquarters in weathering the pandemic while providing services to customers who have often had their travel plans altered due to ever-changing restrictions.

Director Scott Murray, who runs the business with his wife Sarah, said the company was “delighted” with the accolade. It follows last year’s takeover of Alba Travel and Beaver Travel by Murray, formerly known as Inverness Travel.

“The past two years have been tough for so many industries, but travel and tourism has really been impacted in ways never seen before,” Murray said. “We have strived to maintain the high service levels we are known for despite all this uncertainty, and the recognition of our team’s hard work is truly wonderful.”

The TTG Luxury Travel Awards jury said: “This category was very, very close, but Murray Travel has just won the award thanks to its fantastic contribution to its community during the pandemic and a very clear growth strategy for the future. of this Scottish agency. Mark.

“Throughout the crisis period, Murray Travel has worked smart to support its customers in every way imaginable, which has helped to ensure that every review on TrustPilot during the period was a maximum of five out of five.”

Murray Travel recently opened its second location in Elgin, with a third travel boutique set to follow in Forres later this year.

READ MORE: Travel agency opens new shop in Moray

“Our team is not driven by sales targets and we have no interest in pushing people to buy holidays that are not suitable for them,” said Mr Murray. “Instead, we love getting to know our clients and giving them unforgettable experiences abroad that they will talk about for the rest of their lives.

April Hutchinson, Editor-in-Chief of TTG Luxury, added: “The travel industry has gone through an incredibly difficult time since the start of the pandemic, and we have been humbled by the volume and quality of submissions for the awards, all businesses, including Murray Travel, showing incredible resilience to continue operations.

“In total, we had over 150 entries from across the luxury travel industry for the awards, and we congratulate all finalists and winners for taking home a trophy during these difficult times. They can be incredibly proud of their achievement. .”

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Willie R. Golden